PoliceMP FiveM Server Outage

Incident Report for PoliceMP

Resolved

This incident has been resolved.

Posted Mar 17, 2023 - 00:03 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 13, 2023 - 18:38 GMT

Investigating

We are currently investigating this issue.

Posted Mar 13, 2023 - 17:53 GMT

Update

The server will be going offline for 20 minutes whilst we collect relevant logs.

Posted Mar 13, 2023 - 14:17 GMT

Update

We are continuing to monitor for any further issues.

Posted Mar 13, 2023 - 13:51 GMT

Monitoring

We have had ongoing discussions with OVH today and we believe OVH’s mitigation servers failed to capture a DDOS event that occurred.

We are working with OVH to ensure we prevent a reoccurrence of this event.

Over the next couple of hours we will release the server to stress test and begin the next phase of testing for OVH.

Posted Mar 13, 2023 - 13:49 GMT

Identified

OVH has identified a DDOS attack that seems to be the cause of our network issues, OVH are working alongside our team to put a resolution in place.

Posted Mar 13, 2023 - 12:22 GMT

Update

We are continuing to investigate this fault, OVH has attached a specialist engineer to our logged ticket at 0707.

Posted Mar 13, 2023 - 07:58 GMT

Investigating

The PoliceMP server is currently inaccessible. We're awaiting further action from our cloud service provider.

Posted Mar 13, 2023 - 01:04 GMT

This incident affected: FiveM Server.